Client reviews
MySpainVisa Reviews
921 people have reviewed this firm across three independent platforms. We do not host or edit any of them, and every count below links to the full list.
What clients actually talk about
Counted across the 242 reviews we have archived, by looking for the words clients themselves used.
The cases that come up most
Every one of these is a process a client wrote about. Follow any of them to read what it involves.
What the reviews add up to
Lucia Lagunas runs the immigration department, and hers is the name clients write down most often. She takes the first call on almost every case, decides whether it is worth filing, and the lawyers on her team carry the file from there.
The rest of the pattern repeats: professional, took the stress out, fast replies, explained clearly. Nobody praises a legal argument. They praise knowing what was happening and when.
The non-lucrative visa is the process that comes up more than any other, which matches who tends to find us: people moving to Spain to live rather than to work.
Counted from the reviews published on Google, Trustpilot and Facebook. Updated automatically, not written by hand.
Recent reviews
The latest four and five star reviews from each platform. Every review we have ever received, including the ones that are not, sits on the platforms themselves, and the counts at the top of this page link straight to them.
★★★★★Lucia is great. Very thorough, always very responsive and a pleasure to work with! My visa was approved and issued in one week from my appointment!
Bill Baron · Trustpilot
★★★★★This is the second time Lucia and Elena have helped with sorting our residence permits (initially for my wife and then for myself). The professional and clear support is fantastic and has taken any unnecessary stress out of the process. Many thanks Elena and Lucia.
Tim Harris · Trustpilot · 1 day ago
★★★★★Had a very positive experience with the visa process. A special thanks to Lucia and Aida Elias for their support, professionalism, and clear guidance throughout. They made the entire process smooth and stress-free. Really appreciate their help and would definitely recommend their services.
akshay chauhan · Trustpilot · 6 days ago
★★★★★I am from Australia and needed to apply for a NIE number in Spain. Lucia and the team were incredibly helpful, especially with the process being in a different country and language. They were professional, responsive and communicated everything clearly, taking the time to explain each step in detail. The whole process was made much...
Trish · Trustpilot · 11 days ago
★★★★★I wish to congratulate Lucia from MYSPAINVISA for providing a professional efficient and effective service . Lucia was with me for every step in the process , explaining everything ,answering all my many questions . Lucia replied to my emails straight away and gave me the confidence to complete the process .she helped me obtain...
Colin Horder · Trustpilot · 11 days ago
★★★★★I worked with Lucia and Aida throughout my relocation process to Spain. From the very beginning, they managed the entire process incredibly well and took care of every detail with great professionalism. Unfortunately, due to some important personal reasons on my side, I had to postpone my move to Spain. However, I am genuinely very...
Ali · Google · in the last week
★★★★★We chose Lucia and My Spain Visa to help us with our NLVs, and we are so happy we did. We have just received our approved visas in the mail! The process can be very overwhelming and stressful. We would not have wanted to go through it without Lucia’s guidance and assistance. We would definitely...
Trisha M · Google · in the last week
★★★★★I have used MySpainVisa services three times and I have just now been approved for my second 2 year NLV renewal! Working with Lucia has been a real pleasure. Her knowledge and patience has been very helpful throughout my whole entire Non Lucrative Visa process. I would highly recommend My SpainVisa services. They are a...
Gricelda Calderon · Google · in the last week
★★★★★Very smooth experience getting my NIE. Initially, I considered applying for the NIE myself but it was just too complicated, given that my Spanish is poor and I had limited time. Found My Spain Visa and chose them because of glowing reviews. From the initial video call with Lucia to getting my NIE just a...
Jonas Tonboe Christiansen · Google · in the last week
Why we do not have a perfect score
We turn work away.
Before anyone becomes a client, a lawyer reads the actual case and gives one of two answers: we believe this gets approved, or we believe it does not. When the answer is no, we say no. We do not take the fee and file it anyway.
That answer costs us money, and once in a while it costs us a star. Some of our lower ratings come from people who were told they did not meet the requirements and did not want to hear it. We understand why that stings. We still think it is the right call. A refused application costs you months, the government fee, and sometimes your plans for the year.
We are not better lawyers than everyone else in Spain. We are just honest earlier.
The numbers behind the reviews
More than a thousand people a year hire this firm. The CRM only sees the ones who arrive through the website; a good part of the work comes in person, so the real figure sits above what any single system counts. Of the people who do write to us, only about one in six ends up becoming a client, and that is on purpose, for the reason above.
Who actually reads your case
Lucia Lagunas Reyes heads the immigration department and she is the person named in most of the reviews above. The firm has been working since 2010, out of Barcelona, and now covers Marbella and Valencia as well.
The first conversation is a paid legal consultation, not a sales call. You bring your situation, a lawyer reviews it, and you leave knowing whether it works and what could go wrong. If it does not work, we will tell you that instead of selling you an application.
Talk to us
Most clients reach us on WhatsApp because it is faster than email and works across time zones. Send us your situation and a lawyer will tell you where you stand.