Cookie Policy

Our website https://www.myspainvisa.com uses technology called “cookies” to collect information about the use of the website. We may use cookies to facilitate your browsing on the website, distinguish you from other users and analyze your browsing habits on the website.
The purpose of this cookies policy (the “Cookies Policy”) is to provide you clear and specific information on the cookies that are used on our Website.

WHAT ARE COOKIES?
A cookie is a text file that is downloaded on your device (computer or mobile device) for the purpose of storing data that can be updated and retrieved by the entity responsible for installing it.
The information compiled through cookies may include your IP address, date and time of visits to the website, the pages viewed on our website, the time spent on the website and the websites viewed immediately before and after the Website, along with other browsing data. Therefore, cookies allow us to obtain information on your browsing habits.

CONSENT
By browsing on our Website, you consent to the use of the cookies in the terms and conditions contained in this Cookies Policy.

DISABLING AND BLOCKING COOKIES
You can block or disable cookies at any time by changing your browser’s configuration. This will allow you to reject the installation of all or some cookies. Information on how to manage the use of cookies, depending on the browser used, can be found at these links:

• Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Chrome: https://support.google.com/chrome/answer/95647
• Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
• Microsoft Edge: https://privacy.microsoft.com/en-gb/windows-10-microsoft-edge-and-privacy

If you block cookies, you can still use our Website, but use of some services may be limited and therefore your user experience may be less satisfactory.

QUIZ STORAGE ON YOUR DEVICE
The “Where should I live in Spain” quiz saves two items in your browser’s local storage. “msvq_quiz” keeps your answers for up to 24 hours so you do not lose them if the page reloads, and it is deleted when you send the quiz. “msvq_uid” is a random code with no personal data in it. We use it to count how many people reach each step of the quiz and to show the same version of the quiz each time you come back, because we sometimes test two versions. Both are ours only and are never shared with advertisers. You can remove them at any time by clearing your browser’s site data, or by using the reset button on the results page. If you would rather we did not use them, write to us and we will exclude you.

CHANGES TO THE COOKIES POLICY
We may update our website’s Cookies Policy in the future. Therefore, we recommend that you review the policy each time you visit our website to ensure you are duly informed of how and why we use cookies.
CONTACTS
If you have any queries, comments or suggestions about the Cookies Policy, please write to: [email protected].

Session analytics: Microsoft Clarity

We use Microsoft Clarity to understand how people actually use this website. Clarity records how a page is viewed and used: which pages you open, where you click, how far you scroll and how the mouse moves. We look at those recordings to find the places where the site is confusing or broken, not to identify you.

Clarity is configured on this website so that it does not store cookies or any other identifier on your device. The identifiers it uses to group a visit exist only inside Microsoft’s service, and nothing is written to your browser by Clarity.

What Clarity does not capture: the text you type into form fields is masked by default, so what you write in a contact form is not visible in the recording. Passwords and payment fields are never recorded.

If you send us a contact form, we store the identifier of that Clarity session next to your enquiry, so that our lawyers can see the path you took through the site before writing to us. That helps us answer your actual question instead of asking you to explain it twice. It is kept for as long as we keep the enquiry itself.

Microsoft processes this data as our processor. You can read how Microsoft handles it in the Microsoft Privacy Statement, and you can opt out of Clarity across every website that uses it from that same page.

If you would rather we did not record your visit at all, write to [email protected] and we will exclude you.